Emergency Procedures

Gas leak indoors

If you smell gas:

• Turn off the valve of the tank or cylinder.
• Extinguish all naked flames immediately.
• Do not operate any electrical equipment including lights and be aware of any equipment that may switch on or off automatically.
• Open all doors and windows to ventilate the area.
• Contact your installer or the technician who maintains your appliances.
• If the leak is on a cylinder, move the cylinder to a well-ventilated outdoor area.

Gas leak outdoors

• Turn off the gas at the main and shut off valve of the tank or cylinder.
• Extinguish all naked flames immediately.
• Call PROGAS.
• Restrict unauthorized access to the area.
• If the leak is on a cylinder, move the cylinder to a well ventilated outdoor area.

Major leak or fire

• Call the fire brigade and let them know that there is a leak/fire involving LPG.
• For a leak or a fire indoors, get everyone out of the premises. For a leak or a fire outdoors, evacuate all persons from the area and keep upwind of any leak.
• Call PROGAS.
• When the fire brigade arrives indicate to them all areas where LPG is stored (tanks or cylinders).